I start work at 6am. About 6:30 I get a call from a computer user (female) regarding issues she is having with her mouse. She explains that it sticks and sometimes doesn't work. She states that she has to open the mouse up and clean the 'gunk' on the rollers. She said that she had 'borrowed' a mouse that doesn't use the ball and she would like one of those.
As she is explaining all this to me I am typing all the information in the computer. I type the issues she is currently having with the mouse and request an optical mouse for the user.
I go over what I typed with the user. She asks "What's an optical mouse?" I respond that it is a mouse without balls ... OOPS! THAT came out wrong!
At lease she was good hummored about it and laughed at what I said. I later told my Supervisor and he busted out laughing as well. He said not to worry about it and continues ... "But that IS funny!"
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