Posted on 03/13/2006 by CrazyCashier
Viewed: 562 times
I work for the wonderful company of Jewel. A few months ago they instituted something that they call the extreme value buy. Its a product that is normally pretty inexpensive, but they take it and knock it down to a dollar. As a cashier I am required to ask even single customer if they would like to buy it, but here is the catch. If I fail to ask the customer, there is a huge sign right behing me that informs that they can get it for free if they inform the manager that "I failed to point out the extreme value buy". What it doesn't tell them is that I get in trouble for that. i get 8 screw-ups and then i get fired. Is the cookie mix that tastes like crap really worth that extra buck??? Of course not. The worst is when you do ask them and they tell the manager that you didn't because you don't have a certain item in stock or something isn't the price they want it to be. Why must they yell at me? There isn't a single damn thing I can do about it!!! Go complain to some one who can do something about. This one time my manager was right next to me and heard me ask the customer if they wanted to hear about it, but because we couldn't bring him his special alchol fasten enough, he went and used his time complaining to the manager at the service desk that I didn't ask him about the extreme value buy. I fourtanly didn't get in trouble since my manager was right there and knew that I had but what kind of person is capable of such deception?
POST A COMMENTRedStapler(03/13/2006)
I shop at Jewel, and I only took advantage of the value product once (fruit chews in dinasour shapes). I could care less if someone remembers to ask me. Why can't they prompt you on the monitor to remember to ask, just like they do the jewel savings card???? Anyway - I really feel awful when I see signs like that. Fast Food chains have the same thing: "If we forget your receipt, your next meal is free", "if we forget to ask you to super-size, we'll super size for free", Walgreens has it too in their drive thru window. Let me tell you, I'm hoping 90% of the population isn't stupid because common sense tells me someone gets in trouble when 'free' comes into play. Those people who actually have time to bicker about a 'free' $1 product obviously have nothing better to do with their time and don't realize there are bigger things in life! I feel bad for you... but if it helps any I wouldn't care if you forgot...
Spencer(03/13/2006)
I hate when they ask me that!!! It's just another question I have to answer when I'm trying to buy something! "Would you like fires with that?", "Would you like help to your car?", "Would you like to try a fiesta chalupa today?" BLAH BLAH BLAH. For crying out loud, just take my damn order or ring me up! What kind of world are we living in that people actually get penalized when they don't ask some kind of foo foo question like that? That sucks!
cnubelevit(03/13/2006)
Welcome to the Public Service Industry. You are always going to have that particular sect of patrons that have such a pathetic life that all they can do is complain about miniscule, bullsh_t problems. (Or LIE about service people)
Kojak(03/14/2006)
Shop at Jewel, hate the question, would NEVER complain about a cashier forgetting. Shop a lot and get 2 to 3 items , max, each time, want to get in and out, FAST, no games of 20 Questions, etc. Infact I use the self checkouts when I can but am usually unlucky enough to get behind someone with 57 items looking for the bar-code on a banana!!!! Just get me out of there, thank you!!!!
C - -(03/14/2006)
What kind of person is capable of such deception? The type of person who lies about their coworkers for fun and profit.
TheNewGuy(03/14/2006)
I agree with Kojak, I would never make an issue out of it. At one of my previous jobs we had to do suggestive selling...I never did it because I always figured, if the customer wants the item, they'll buy it. They don't need me to remind them of it.
you're over(03/15/2006)
asking about a extra super fluffy value of the day doesn't bother me at all. now those patricia heaton commercials...JIIIMMMMYYYYYY...yikes!
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