How does one handle a Lazy Co-worker that's untrainable By OCLADY1208

I work in a bank as a Lending Assistant. I trained the other co-worker starting the end of Feb. 2008. After 6 months I gave up when she told me she didn't know what was in her 2 bottom drawers because she never goes in them. WTF, that's where all her notes are and reports that she's supposed to be doing. Plus everything from the last person is in those drawers. So I left it up to the two Loan Officers that she reports to to train her. That's been since last September 2008. And she still can't retain anything they're training her. So I know it wasn't my training. It's gotten so bad, they won't give her anything to do because she'll just screw it up. When she went to Taiwan for 2 weeks, I spent that 2 weeks working with the Loan Officer correcting her mistakes and cleaning everything up for him. She's supposed to be helping me, but she's making it worse. Since I'm the Senior Lending Assistant and I report to the Regional Manager (Sr. V.P.), Group Manager (Sr. V.P.) two V.P. and one Assist. V.P. I'm quite busy with a load of responsibilities from the Regional Manager over the course of 9 years. Plus now I'm helping another cost center since his LA is on maternity leave. The Lazy POS that can't learn anything takes two lunches every day. She'll take her lunch while I'm at lunch when she's supposed to be covering the phones. She'll traipse back & forth to the kitchen, eat at her desk and read her Chinese web site (I'll catch her doing this when I sneak back early or go back to get my book). Then she'll leave at 1:30 for her second lunch. This is when she'll go shopping to the Mall across the street. Sometimes she'll be gone longer than 1 hour. Even though she'll only come in 1 minute before start time and bolts out the door 5 minutes early at the end of the day. Of course she'll spend 10 to 15 minutes in the morning making her tea and breakfast before finally settling down to work. She refuses to put paper in the printers or Fax machine. She won't put reams of paper in the drawers under the printers so if someone refills the paper trays, they can't find the paper. She won't file. So all of her filing has backed up and no one can find the documents. She was audited for three outgoing wires that weren't done correctly. She doesn't distribute the reports or mail correctly. So sometimes the officers get their mail/reports, most times they don't. Or they are swapping their own mail and reports to get it right. I tried to call her on her taking a long lunch and I was the one that got into trouble. She was 20 minutes late getting back. So she runs to her boss and my boss. Threatens me with a harassment complaint to HR. Her daughter is an HR consultant. The e-mail I got from her was clearly written by her daughter because this Lazy POS cannot compose anything in English grammatically correct. I've seen her e-mails that were poorly written. So from now on, I just bite my tongue. I don't speak to her unless I absolutely have to and it's work related. I don't understand how she survived the 1st Quarter lay offs. She should have been gone by now. But I think the managers are afraid of her. I'm hoping if she sits there long enough not doing anything, she'll just fade away. I know that it's being noticed. I just can't do a damn thing about it. Good thing is, I get the better raise. I got the better recognition during Professional Administration Day.
How does anyone handle someone like this?

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By sympathetic reader:

You better learn to ignore her. Her daughter works in HR. You have a piece of nepotism driftwood there. I wouldn't tattle on her anymore. 1) I hate tattle tales. 2) Her connections are better than yours.



By labtech:

Basically, since her daughter is the one in power, you're stuck with her until she really messes up, but I imagine that will eventually happen and you'll be rid of her. Deal with her only when you have to.

Next time she takes the long lunch, or lunch #2, start asking management, innocently, "Where is she ? I don't know where she is." Note the times she leaves for her lunches. If you have to ask her a question and she doesn't know what the answer is, go to her manager and ask, saying, "I asked her, but she didn't know." Always keep a polite and helpful and nice tone, with a smile - after all, you're just trying to do a good job.

Document the problems, what, when, where, and how you had to pick up the slack, because if she decides to file papers on you for harassment, you already have your own stack of papers that indicate there is a problem, and it's with her, not with you. Be unfailingly pleasant and polite. Be happy, too - I'm stuck with TWO of these wonderful people, and one is about the nastiest person you ever had to deal with, probably bred by Satan and a rattlesnake, and I have to work with her most of the time.



By SouthernProgrammer:

IMO - Help when asked, but do the bare minimum you can without getting into trouble.

Sooner or later, she will mess up BIG TIME to the point her daughter cannot cover for her.

Keep everything documented (emails, letters, etc) in order to have yourself covered when this time comes.

Out of curiosity and nothing more, is your co-worker Chinese? You mentioned she reads a Chinese web site.



By dontask 0:

Don't discourage her bad behavior. Hopefully she will run afoul of someone powerful who won't be ignored. Then she and her daughter will both lose their jobs.



By KC:

it's the way the world works hun...no homeless guy ever had a father in mgmt



By Fedup-Timeout:

Believe it or not, I had it figured out before I even read the entire post. Where I last worked, so many of the younger people that began to be hired into the company were relatives of managers and all of them acted like that and they never got into any kind of trouble. When they finally leave, they take all kinds of office supplies home with them. Paper, pens, etc. and everything they need for themselves and their children



By debrafrt:

I have left 3 jobs because of this type of behavior. I am glad that you get regognized for your job.I wished I got that at my jobs.



By Alane:

I have been training someone for two months. We deal with stats on employee accidents.I have printed out old reports with instructions on how to prepare the reports. I have also sent emails with examples and instructions on how to do them, I have shown her how to do the reports. She sent out one that was totally messed up, she was too sorry to add her columns up, after I have told her numerous time to verify and check her figures. Employee has demonstrated and can do the reports, but she is lazy, always talking on her cell phone. I just got promoted i was on a detail and trying to learn my new job. How long should I hold her hand? When stuff goes wrong, our boss will talk to both of us. So, it looks like if she mess up then the entire team messed up... and should I be blamed?



By Heidi Schmeidi:

Wow. Wish I could help, but I'm afraid a co-worker and I are in the same boat. Almost the same story, down to the two lunches, even messing up mail... it's scary how similar it is, only because this means that there are more than one of people like her (this co-worker or yours). The problem is.. there is nothing you can do. Our boss frowns on our complaints. She gives my good co-worker and I the bulk of the work because it's easier than giving it to Baker (the bad worker) and then having to have someone clean up the mess and then do it right. We are so overworked we absolutely dread coming to work. How can we get our boss to see how things really are?? How can we show our boss that this kind of behavior just makes morale tank?



By lazy+co-worker|utmcmd=organic:

its seems that the problem is everywhere... at time like that I just bite my tounge and pray the serenity prayer.



By Sphincter Detector:

Time to play dirty... book meetings with senior people at or around her lunch time(s).. which will either ensure she shrinks her lunches or bring visibility to her absence. Book meetings and conference calls at exactly 9AM and 4:45PM to ensure she comes and goes according to her scheduled core hours. When you walk by her desk , bring her boss, your boss or someone else senior along with you so they can catch her in the act with her internet activities. Make something up as to why you need them to come with you. Give her work to do, have a meeting with your boss to tie off on the tasks so that her tasks are visible. If they don't get done, she will be visible. You need to make her accountable and visible. Stop doing her work immediately. If you boss is aware of this problem and tries to acomodate by making you do the work, then you have to work him over too. Tell him you can't stay late, come in early, or what ever the case may be, because you have doctor's appointment, have to pick up your kids, have another meeting etc.. but be cool about it so you can't be accused of not being a 'team player'. Slackers are famous for accusing others and convincing your boss that you're not being a team player. F'n hate slackers!



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